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Refund Policy

Ribeiro, LLC Refund Policy

At Ribeiro, LLC, we are committed to ensuring that you are satisfied with your purchase. If you are not completely happy with your order, we offer a straightforward refund process.

Refund Eligibility

Refunds are available for items returned within 30 days of delivery.
To be eligible for a refund, the item must be:

  • Unused, unwashed, and in its original condition.

  • Returned with all original tags and packaging.

Non-Refundable Items

  • Custom or personalized items.

  • Sale or clearance items.

  • Gift cards

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days and credited back to your original payment method.

Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.

  • Original shipping fees are non-refundable.

How to Request a Refund

  • Email us at customersupport@ribeirostyle.com with your order number and reason for the refund request.

  • We will provide you with instructions on how to return your item.

Important Notes

  • Refunds may take additional time to appear in your account, depending on your bank or payment provider.

  • We reserve the right to refuse a refund if the returned item does not meet the conditions outlined above.

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